HOW DOES THE SERVICE WORK ?

Our concierge team have been professionally trained to coordinate the services listed in our Directory Of Services. As a valued Alliance resident, you can direct all your inquires & requests through our Personal Concierge Service Desk, 24 hours a day, 7 days a week. Your Personal Concierge Access Card indicates how you may access (via phone, fax, email, text message or through the web) our Concierge Service Center, and also provides your Concierge Access ID code (required when placing a request).

DO I PAY MORE BY USING THE SERVICE ?

Apart from a nominal coordination fee applied to select services (for example when on-site personnel are required - personal shoppers, errand runners etc.), you DO NOT pay more for a product or service by directing your requests through us. In fact, you’ll often receive discounted rates, or get more for your money because of our buying power. Residents are naturally responsible for direct costs incurred for some requests (e.g. cost event tickets, tours, cleaning services, etc.).  

HOW DO I PLACE A REQUEST ?

You may contact your Personal Concierge team to place your inquiries & requests by phone, fax, email, text message and direct web access, the details of which are listed below, in your Directory of Services, and on your Personal Concierge Access Cards.

Tel : (888) 528-6194
Fax : (888) 993-0600
E-mail : concierge@allianceconcierge.com
Web : www.allianceconcierge.com